A Family Story
Richard, Carolyn, Alison and Dana. We are Gemcor, a family-owned business providing jewelry valuations and replacements for the insurance industry since 1981. We are manufacturers, brokers, gemologists and fair market pricing specialists. We are grandfathers, husbands, fathers, mothers and sisters.
We are as revolutionary today as we were 40 years ago, when Richard Heiss and his wife Carolyn created Gemcor as a cost-saving solution to insurance companies used to paying inflated appraisal values for replacement diamonds and jewelry items. Gemcor's fair replacement cost pricing was an immediate success and Gemcor grew quickly to have a national presence by 1984.
Daughters Dana and Alison grew up around the office and staff and joined the family business following graduation from The University of Florida. Both have now been with Gemcor more than 20 years and bring their professional expertise to the company. Dana, a GIA graduate Gemologist, oversees the claims and replacement divisions, while Alison, who holds a GIA Applied Jewelry Professional (AJP) certification, manages salvage and client relationships. They lead their departments with the same fundamental values and highest integrity that we live our lives.
It is because of these values and outstanding customer service that Gemcor has been blessed with a loyal client base; some of whom have been with us since our inception. They are among the highest consumer-rated Property & Casualty Companies in the Insurance Industry.
We are Gemcor and we welcome you to join our family.
Mission
Losing a priceless momento or a family heirloom is an emotional experience. It's never easy. Gemcor is the thoughtful valuator between the insurance company and the insured – working to resolve claims fairly and to the mutual satisfaction of both.
Vision
The family vision is to become the leaders of fairness and empathy in the industry, implementing compassionate innovations that add value to the relationship between our insurance industry clients and their insureds. We want to see a world where both the client and the insured feel supported and cared for.
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Get StartedOur Family of Companies
Discover the specialized companies built by the Heiss family to serve the jewelry and insurance industries.
Gemcor
Founded in 1981, Gemcor provides specialized jewelry services for insurance claims processing, with a focus on cost valuation, high-quality replacement, and maximizing salvage recovery.
Digipraise
Digipraise is an innovative digital platform that revolutionizes the jewelry appraisal update process, providing efficient, accurate, and up-to-date jewelry appraisals for insurance purposes.
Gemcor Trading
Gemcor Trading provides access to an extensive catalog of high-quality jewelry products, sourcing diamonds, gemstones, and finished jewelry pieces from trusted suppliers worldwide.