Cost Valuation
Seamless jewelry claim handling with 24-hour response time, providing accurate valuations and settlement recommendations.
- 24-hour response time to all submitted claims
- Expert analysis of appraisal information and documentation
- Detailed consultant's reports with settlement recommendations
- Solutions for poorly written appraisals and inconsistent pricing
- Streamlined process from claim submission to resolution
A client submits a new claim to Gemcor via our Online Claim Worksheet. We immediately analyze data, clarify appraisal information, research our replacement cost and respond to the adjuster by phone or email within 24 hours. Based upon the indicated savings and the method of settlement desired, Gemcor will either generate a consultant's report detailing our recommended basis of settlement or we will replace the item to the satisfaction of the insured.
Gemcor solves the real problems many adjusters encounter when processing jewelry claims:
- Poorly written appraisals
- Different replacement costs among jewelers
- Insured resists being told where to shop
- Insured questions quality of replacement jewelry offered and/or the price quoted
Replacement
For nearly 40 years, Gemcor has worked hand in hand with insureds to replace thousands of jewelry items to our clients' satisfaction.
- Compassionate service that understands the emotional impact of jewelry loss
- Options for exact replicas or updated designs based on client preference
- The only replacement service allowing inspection by the insured's jeweler
- Guaranteed client satisfaction with every replacement
- 40 years of experience with thousands of successful replacements
We understand the range of emotions following a loss, such as anger, guilt, sadness, stress, or all of the above! With that in mind, we strive to treat every insured with compassion and respect to help them feel at ease.
We work closely with the insured to ensure the replacement is precisely what they want – whether it's an exact replica of their jewelry item or an updated design more to their current taste.
Gemcor is the only jewelry replacement company that allows replacements to be inspected by the insured's jeweler for confirmation of quality. Client satisfaction is guaranteed.
Salvage
Gemcor is the highest-paying recovery source in the jewelry industry, turning damaged jewelry into an unrealized profit center.
- Immediate Purchase option for quick cash-flow needs
- Monthly Salvage Auction Program with competitive bidding
- Maximum recovery value for damaged, broken, or unwanted jewelry
- Expert evaluation of cracked stones, fire/flood-damaged items
- Efficient platform for gold, platinum scrap, and broken watches
Salvage is an unrealized profit center. Cracked stones, lost and found jewelry, fire and flood-damaged jewelry, gold and platinum scrap and broken watches all have value.
Immediate Purchase
For claims that require a quick cash-flow, we coordinate the collection of the jewelry and then provide our client with a written salvage bid upon inspection of the item. Payment is issued immediately upon acceptance of our offer.
Salvage Auction Program
Place one item or 1,000 items in our monthly auction, which has attracted some of the highest-paying bidders in the jewelry industry. Gemcor sets the starting bid at the fair market value for the item and the competitive spirit of the silent auction drives bids upward. Contact us directly to learn more about this lucrative program.
If your company wants to maximize the recovery for your jewelry salvage through a uniquely efficient and effective platform, then contact Gemcor. Our salvage team is dedicated to achieving the highest recovery possible for you.
Appraisal Guard
Proactive protection service that helps underwriters and agents accurately assess risk before a policy is written.
- Identifies inflated values and vague descriptions in appraisals
- Detailed reports confirming if items are insurable as presented
- Flags concerns that should be addressed before coverage is bound
- Prevents future claim disputes and speeds up settlements
- Enhances overall client satisfaction with the insurance process
Gemcor's Appraisal Guard service helps underwriters and agents accurately assess risk before a policy is written. We review submitted appraisals and supporting documentation to identify inflated values, vague descriptions, and outdated pricing that could compromise future claims handling and the customer's experience at the time of a claim.
With Appraisal Guard, our clients receive a detailed report that confirms whether an item is insurable as presented or flags concerns that should be addressed before coverage is bound. This preventive review helps avoid claim disputes, speeds up settlements, and enhances client satisfaction.
READY TO SUBMIT A CLAIM?
Our team of jewelry experts is ready to assist you with your insurance claim process.
Get StartedServices FAQ
Common questions about our jewelry valuation, replacement, and salvage services
Upon receiving a new claim through their Online Claim Worksheet, Gemcor promptly analyzes the provided data, clarifies appraisal details, researches replacement costs, and responds to the adjuster within 24 hours. Depending on the desired settlement method, they either generate a consultant's report with a recommended settlement basis or proceed with item replacement to the insured's satisfaction.
Gemcor collaborates closely with the insured to ensure the replacement matches their preferences, whether it's an exact replica or an updated design. Uniquely, they allow replacements to be inspected by the insured's jeweler to confirm quality, guaranteeing client satisfaction.
Gemcor provides two primary salvage solutions: Immediate Purchase and the Salvage Auction Program. For Immediate Purchase, they assess the jewelry and offer a written bid, issuing payment upon acceptance. The Salvage Auction Program allows clients to place items in a monthly auction with competitive bidding to maximize recovery value.